Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Transwestern
    3. About 801 Tower
  2. Operations
    1. Accounting
    2. Building Management Office
    3. Holidays
    4. Leasing
  3. Security
    1. Overview
    2. Building Access
    3. Deliveries
    4. General Office Security
    5. Key and Lock Policy
    6. Lost and Found
    7. Solicitation
  4. Emergency Procedures
    1. Active Shooter
    2. Bomb Threat
    3. Civil Disturbance
    4. Earthquake
    5. Elevator Malfunction
    6. Emergency Contacts
    7. Evacuation
    8. Fire and Life Safety
    9. Flooding
    10. Homeland Security
    11. Medical Emergency
    12. Pandemic Preparedness
    13. Power Failure
    14. Severe Weather
    15. Toxic Hazards
  5. Services
    1. Building Signage and Directory
    2. Cleaning
    3. Elevators
    4. Forms
    5. HVAC
    6. Mail Service
    7. Maintenance Requests
  6. Sustainability
    1. Bicycle Parking/Storage
    2. Car Pooling
    3. Green Initiatives
    4. Green Tips
    5. Recycling
  7. Amenities
    1. On Site Amenities
  8. Policies and Procedures
    1. Vendors/Visitors
    2. General Rules and Regulations
    3. Insurance Protection
    4. Vendor Procedures
    5. Smoking

Emergency Contacts

All Emergencies 911
Building Management Office (213) 258-4710
Building Security/After Hours Emergencies (213) 258-4713
Fire Department (non Emergency) (213) 847-5360
Police Department (non Emergency) (213) 486-6606
Hospital (213) 977-2121

 

Important notes

If you call 911 because of a medical emergency, please be sure to also notify the Building Management Office with your name, callback number, and location so that security may swiftly guide the paramedics to your exact location.


If the audible alarm within the building sounds, please do not call the Building Management Office, unless you have something specific to report. The Building Management Office is aware of the noise, as well as the source of the alarm, whether it’s false or a legitimate emergency. Please keep the telephone lines clear so the Building Management may attend to the situation as quickly and efficiently as possible.